I usually wait until the end of a trip to write a ...

I usually wait until the end of a trip to write a review but since we booked our Egypt trip staying exclusively in 4 Seasons Hotels, I had to weigh in on day #1 in Sharm El Sheik. (Last leg of our trip & the third 4 Seasons hotel)

Managing expectations is not a strong suit in Egypt. But when booking a room that clearly states it's a 'full sea view' room and then being shown to a room located as far from the beach as possible with only a partial sea view - I don't think so!

We booked & paid for a specific grade/level room and we do not believe we were given the room we booked.

The hotel is lovely.

But unless the situation is corrected, lovely is not going to suffice! We called 25 minutes ago to inquire about the 'disconnect'.....

Stay tuned,
Dr. M Anis

UPDATE:
24 hours later, we still had not heard back from the front desk. So we spoke to the manager in person.

True to 4 Seasons philosophy, we were given a room for 3 (Jr. Suite) with the view we expected PLUS an adjoining room for our son. While we never asked for the additional room, the hotel occupancy allowed for that special extra 'wow' factor.
And let me tell you, this service, grounds, buildings & Red Sea all combine to provide one if the most amazing vacations ever. Anywhere!

Thank you 4 Seasons.
We will be back!