Amber Schaefer

Review of Meriter-UnityPoint Health

My girlfriend and I have had nothing but negative ...

My girlfriend and I have had nothing but negative experiences with this place. we have encountered rude staff members, been kept in the ER to be told they don t know what s wrong with her, and when we called back 2 months later for the same health issues they told us a nurse would call us back within a few minutes to speak with my gf. I ve called back twice today and was told directly that a nurse would call my girlfriends phone in 3 MINUTES. It s been an hour and we still haven t heard anything. no one has actually helped us at all. I m beginning to think that this place is a joke. The only reason I gave it 2 stars instead of 1 is because there are a few nice staff members that work there and apologized on behalf of the staff members who were rude to us.