Decent room, but they gave us a room that already ...

Decent room, but they gave us a room that already had people in it. They thought we were trying to break into their room and it was embarrassing. Then we were given a room, but had us listed as being in a different room in the computer. So because of this, they called me when we were out the next day and told me that I had to get new key cards because we were locked out of our room. They wanted to verify who we were. Most of the staff were friendly "otherwise," and the breakfast buffet was good. It was clean and the person managing it was on top of it all. They were apologetic for the confusion and we may stay again, but my trip to Deland would have been so much better if this hadn't happened. Oh! Also the safe in our room didnt lock because the battery was low on the lock, so there was no time for us to wait and have it fixed before we left for the day. (We didnt realize this until we were leaving the first morning and we were running late, so we couldnt wait.) It was stressful. I'm giving this hotel stay 4 stars because the rooms were clean and comfortable, the morning buffet was neat and offered many breakfast options. The staff was mostly friendly.