Deborah Norton

Review of Dacorum Borough Council

Impossible to get through on the telephone. I have...

Impossible to get through on the telephone. I have a very haphazard refuse collection. The whole street was ignored last week Ellesmere Road in Berkhamsted. Hello! Council officials are you listening? do you care? Of course you don't. . Eventually after an eternity on line pressing buttons and costing a fortune a robot informed me that if I left the bin out it would be collected in three days. This did not happen. Everyone finally gave up and dragged their bins in again. I now have a bin of stinking refuse and can find no one who can clear up the mystery of the missed collection or the garbage.