Catherine Wheeler

Review of Lexus of Maplewood

I originally scheduled an appointment for an oil c...

I originally scheduled an appointment for an oil change only. Being as I am almost 3,000 miles away from my next full service I repeatedly stated that I wanted to wait until I actually got closer to needing service before doing any more routine maintenance. I approved cost of oil change and nothing more but was told they would rotattires snd do general inspection. I was not told that there was any additional cost for this let alone an additional $70 for this service. And as always they said I needed extras. So another $30 for new wiper blades which I m not entirely sure I needed to replace. So I m expecting to spend $70 and end up with a bill for over $140. I wasn t prepared to spend that today and was very unhappy about it. I would have declined everything else had I known. I like the dealership but am not sure that I will return now....