We have been waiting for more than a month to be g...

We have been waiting for more than a month to be given portability to be able to use our landline phone. When we called them to change companies they came right away, they placed everything very soon but a month has passed and we cannot receive calls. It is a shame. We call and they tell us that they will solve it but nothing.
We had already been warned about this company that there were problems with this ...
We are very angry