Chuck Fisher

Review of Holland Studio of Photography

My daughter had braces on for the last year and a ...

My daughter had braces on for the last year and a half. Therefore, we wanted to wait to get her senior picture made after her braces were removed. The school gave us extra time for her to get the braces off. But they did ask us to make a decision on a picture for the annual the day the pictures became available. My wife went to Holland that day and chose the picture without me seeing them. Because she ordered the picture and paid $225 for it, she was not offered the proofs to take home for me to see. I just went to Holland and spoke with a Terry Moore, who identified herself as a manager. I explained the situation and asked if I could get the proofs to see if I wanted to buy more pictures. I was talked to in a very condescending manner and she finished her comments with "Well, I can see this is going no where" and turned away. I seriously encourage any parent thinking of using this organization for any photograph that is important to the family to choose another photographer. I cannot imagine there is not one with better customer service.