To whom it concern, I viewed an apartment today at...

To whom it concern, I viewed an apartment today at 2108 W Millard today at 10:45am. I would like to say the process in which you showed the apartment felt uncomfortable and a little bit unprofessional. I'm accustomed to viewing an apartment alone not with another potential tenant and to my surprise I was face to face with another client. It felt awkward and forced as if I'm in a competition for this apartment right now, to my surprise I was. I was taken back before I ever saw the apartment when I was given a suggestion of another apartment that was available if I wasn't interested in the apartment I was viewing. I viewed the apartment with the other potential tenant and we were both asked if we were interested? Of course we both said yes and I was told whomever gets to the office first has the apartment. Well the other potential tenant says I have the money order in hand so the property manager says ok you have the apartment. I had the deposit as well plus first months rent at the ready but because the other person spoke up first they get the apartment. I am still astonished at how the whole transaction took place. I was once again asked if I wanted to view the previous apartment suggested and I replied "if it isnt like the one I just viewed then there is no point" which end our interactions. I am perplexed as well at how Urban Alternatives handle the application process. You require a none refundable background fee before the potential tenant sees the apartment which seems odd in itself. The process that occurs normally is the potential client views the apartment and if interested pays said fee and that begins your application process. The person makes it through previous said application process and then the owner makes a decision from there. I feel cheated and taken advantage of with the application fee plus the time I took off of work to view the apartment. I will not suggest your company to anyone I know and will be sending this as a review for anyone who might be interested in doing business with your company.