Michal Owens Review of Pointe Hilton Resort/Tapatio C...
I am a local and used to visit every year for a su...
I am a local and used to visit every year for a summer staycation. This hotel is constantly booked and there is not enough staff so expect a long wait to check in. Unfortunately prices have doubled and after our most recent visit we will not be returning. The Falls pool draws large crowds at all times and the water is literally green yellow and bath water warm. The pool deck has always been slick but on our most recent visit my son fell injuring his arm. They did an accident report but that was all. Apparently we are liable! This is crazy to me because if anyone was injured at my home by any fault it would be covered under my homeowner's. Regardless if a child is injured you think they could at the very least offer an ice cream. Oh and if you need Wi-Fi don't expect it to work here barely able to receive one bar ever! You're paying taxes on your room and a resort fee which will be taxed also separate from the room. $$$ is their main priority.
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