Terry Bolte

Review of Banner Thunderbird Medical Cen...

This hospital was extremely remiss and negligent a...

This hospital was extremely remiss and negligent and their duties, along with the home health nurse who contacted EMS for transport!! My best friend was visited by her home health nurse yesterday afternoon. My friend lives with her sister in her sister's home. My friend always insists het sister leaves when she sees the nurse, so she went out to her patio then came back inside to bathe. When her sister finished bathing the nurse was still there, so my friend's sister went to visit a neighbor until the nurse left. At some point during that time the nurse called for emergency transport for my friend, but NEVER attempted to call or licate my friend's sister (whose vehicle was still at the home). Nor did the nurse attempt to call her! My friend's sister has been worried sick for roughly 16 or 17 hours. When the nurse car was gone she could not find my friend (her sister) anywhere. Thought maybe she called for a ride. But she continued looking and trying to call with no answer! My friend's son came over and attempted to help locate his mother. She did not answer her cell phone! They contacted the police and close friends and family. None of us heard from my friend nor saw her. They contacted the police who also did not know where she was. Finally they began calling hospitals and found out she was being held in Banner Thunderbird ER for transport to HonorHealth Deer Valley! It's absolutely inexcusable!