Rachel Cockrell

Review of Sharum’s Garden

My husband and I bought a tree at Sharum's on June...

My husband and I bought a tree at Sharum's on June 5th to replace a tree that blew down in a storm. We were told the new tree would be brought and planted, as well as the old stump cut down, sometime in the next two weeks. I waited. No tree. By 5 PM on Friday, June 17, I still had no tree. Their two weeks were up. I called and was told they were running behind, but the tree would be delivered the next Tuesday or Wednesday. Tuesday and Wednesday came and went, and I still had no tree. So I called again on Thursday, June 23 and once again asked about my tree. The man I spoke to was rude. He told me it was not unreasonable for the delivery to take this long. Apparently he didn't believe that it was "unreasonable" to not show up when you say you're going to on three different occasions. Not only was I treated rudely, it took over three weeks to get my tree, and I fully believe it would have taken longer if I hadn't started calling every day. Apparently at Sharum's, once they have your money they don't care too much about giving you the product and service you paid for. To be fair I did (finally) get my tree. But I will never use this nursery again. It was not worth the hassle.