A friend of mine stayed at this fine Hotel in Febr...

A friend of mine stayed at this fine Hotel in February 2017. I had arrived in San Diego from Canada only to find that my bags were lost. I found the staff to be very helpful and concerned. My bags arrived to the Hotel c/o the Air carrier and they advised the Air Carrier to quickly proceed over to the ship dock before I sailed off on my 30 day cruise. Upon my return, I was in touch with Shawn from the Renaissance regarding his recollection of the incident along with copies of my invoice. He was very accomodation and extremely helpful. My stay there was a memerable one as the service was outstanding! I would highly recommend the staff there and especially Sean!!