Kelly

Review of Dry Guys Basement Systems

I called Dry Guys to waterproof my basement after ...

I called Dry Guys to waterproof my basement after a previous company failed. My first experience with Dry Guys was with Kim who examined everything. She started with my exterior and worked her way systematically inside to my basement and by the time we got to the basement she was informing me of everything, not only the areas that were of concern to her but also about my soil and why the system from the other company failed and how Dry Guys could do it better.
I contacted a structural engineer on Kim's advice, who confirmed that everything Kim told to me was accurate. Unfortunately, I had to wait awhile to have them come out to do the work because of the pandemic. But I was finally able to have them came out. The crew Kim sent to perform the job, Ian, Billy, Greg and Nate were the epitome of professionals. They answered all of my questions no matter how insignificant I thought they were.
During the 3 days they were in my home they were polite, hardworking, and conscientious. They made sure my basement was clean throughout the entire process, including cleaning up every night before they left for the evening. Kim stopped by 2 of the 3 days her crew was in my home to not only make sure I was happy with the crew she sent but also that I was satisfied and that everything was meeting my expectations. They not only met my expectations, they far exceeded them!!!!
I couldn't have asked for a more professional and knowledgeable company. My only regret is that I didn't use them in the first place.
Thank you Kim, Ian, Billy, Greg and Nate for the work you did and for treating my home like it was your own.