Nicely remodeled. But AWEFUL service. We got mar...

Nicely remodeled. But AWEFUL service. We got married there, but will never go back now.

Sold us a spa package, but no spa times were available. Left 6 messages trying to find out what to do, they never received a single call back (left 2 with Kevin the GM and still no return calls).

Went to dinner. They were out of 1 of the 4 entrees, they were out of cabernet, and they were out of 1 of the 3 desserts. Of course they never bothered to tell us this up front, but 15 minutes after we ordered each. Took us 2 1/2 hours to eat dinner. Didn't offer us other wine, or any discount. Only giggles and "oh well, what do you do".

Next morning, the breakfast buffet was set up, but they didn't bother putting out the food until 10:30 or so. And it was breakfast buffet, not a brunch. We didn't want to wait, so we tried to take a seat and order off menu. Only 3 tables were being served. But then we were then told it would be at least an hour before they could get us our omelet. They said room service orders we very busy and those took priority over diners. We went ahead and packed up, went through McDonalds on the way home.

Oh, and the couple we went with had ordered room service for breakfast. Guess what, it never came. After 2 hours of waiting they decided to pack up and leave also. When they checked out the front desk asked them "how the stay" was. He told them AWEFUL. They only comment was, "hopefully you enjoy yourself more next time".

Another call into the manager, still no return call.......