We had afternoon tea booked for a birthday. Advise...

We had afternoon tea booked for a birthday. Advised them of dietary requirements. Their solution was to take out half of the sandwiches and cakes that may contain a certain ingredient. They could not offer any alternatives so we were left with only two types of cake and two varieties of sandwiches . Hardly an afternoon tea !! We were charged for the full afternoon tea plus more as we had a small child with us who wasnt included in the original booking. It was a disappointment from start to finish. Service was terrible, having waited for 15 minutes while the waitress was standing and chatting with another table of customers. One of the worst dining experiences in a long time.