Tenaya Ma Review of Future Ford of Sacramento
Overall it was a good experience, only part I didn...
Overall it was a good experience, only part I didn't like was the agressiveness of the push to buy their "Ford Care" was given a high price, declined, then was offered again at lower price. He kept insisting that he can "probably" get a better finance rate if I buy the extra warranty and add another small benefit, I'm like you're not the one who decides what my rate is. At this point its all based on a maybe. Being in sales myself for over 10 years I'm aware they get a kickback on the extra sale. I'd just appreciate if they weren't so aggressive. What really turned me off on the experience is when he said it would add 30 more to the monthly bill with the high price, doing the math it was that with the low price. So it must've been more like 50+ more on the high price. I felt there was a lack of honesty. One major part I did appreciate is he was upfront on what exactly what i am signing for and authorizing unlike Elkgrove Lasher that implied the car came with the powertrain warranty in its price and then proceeded to charge me extra for it. I had to return because one of the floor mats & owner's manual was missing, but they took care of it with no issues & they made sure the gas tank was full upon receiving. Other than that, the vehicle runs as expected, and no issues thus far.
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