Renea Winchester

Review of Haywood Regional Medical Cente...

From the moment we stepped into this hospital we w...

From the moment we stepped into this hospital we were treated with kindness. All staff were well-trained, respectful, and did their job exceptionally well. Dr. McAlvany explained the procedure using terms my father could understand. We absolutely adore her ! Nurses: Russ, Heidi, and Pam were incredible as was the respiratory therapist. I can't say enough good things about Pam. I have many years experience in Health Care so I tend to analyze treatment critically, especially when it's treatment for a loved one. Mitch, who took Dad into the OR, is the perfect person for that position. He possesses so much GENUINE care and compassion for patients who are nervous. Everyone we met seemed to truly love their job and want to be there caring for the sick. Speaking on the cleanliness of this facility. Outpatient is on the 7th floor. The facility is spotless. Absolutely spotless, as it should be. Same in the Cafe, and the first-floor waiting room. Jo Ann, the volunteer and another volunteer (whose name I didn't not get) walked the waiting room every half hour making sure coffee was filled and the area was tidy. The first floor restrooms were exceptionally clean. This is the older part of the hospital, that receives the most traffic. Keeping that area clean isn't easy. This hospital has been through a lot and I am thrilled to report our experience was positive and filled with top-notch care and compassion. Thank you to every single member of our Health Care Team. You are awesome !