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Alyssa Nelson

4 years ago

The pool wasn't heated, the hot tubs were disgusti...

The pool wasn't heated, the hot tubs were disgusting because they were full of leaves, service was slow, they ran out of hot water, room service barely did anything when they actually did visit our room, the "cooler" (not a refrigerator) in the room was in a cabinet whose hinges prevented you from actually being able to open the door to the cooler. Very frustrating and not relaxing, and although we did visit during their off-season we still paid good money to stay there, so the terrible service and overall dirtiness made us decide we will never stay here again. Do not recommend.

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