Sures M

Review of Shangri-la's Edsa Plaza Hotel

The only disappointment is with the staff at the H...

The only disappointment is with the staff at the HEAT restaurant. It takes many times before they fulfill my request. From menu, napkin to bills, I had to request 3-4 times before being attended. Few times I had to walk to the counter to get what I needed. Disappointing for Shangrila prestige.