James B

Review of Avis Ford

If you want to have a decent professional customer...

If you want to have a decent professional customer service, do yourself a favour, AVOID THIS DEALERSHIP!

The worst customer service from a car dealership. That salesman, James, was rude and deliberately trying to chase me away by asking for my car keys, car registration and so on. He claims it is "company policy". I was never asked such details from any other dealership.
Then he readied the car and asked me how long will I be? I answered 30mins and he started giving me excuses and lots of BS. So I replied, why should I put up with all of these? I demanded all the information he took off me to be returned to me and never contact me again.

I will never step anywhere near that place again. There are plenty of other dealers who wants my business.