Jessica Boronka

Review of Rosati’s Pizza

If I could give no stars I would. Ordered from Ros...

If I could give no stars I would. Ordered from Rosati's last night for dinner through grubhub. The updated delivery time (which I'm almost positive comes from the employees at the restaurant) said that the food would be delivered between 6:50-7pm. 7:10pm rolled around and no food, so I called the restaurant and was told it was en route and to give the driver another 5-10 minutes. 7:30 comes and I call again and am told that the food is not late, and that traffic is bad, and it takes time to make and deliver the food. No apology, just excuses. The guy called the driver who said he was 7 minutes away. Ten minutes later the driver calls and said that he is 4 minutes away. Finally, at 7:43pm the driver arrived with our food. He was the only one who offered an apology at all. The pizza was cold and my fiance's was made wrong. I don't know anyone who would want to spend close to $100 on cold, wrong, late food. I won't be ordering from them ever again.