Michael Ancona

Review of Naperville Jeep

Wow, had a bad experience this past Saturday. I w...

Wow, had a bad experience this past Saturday. I was there to get my car serviced and that went fine, no issues. My issue was when I proceeded to the show room and test drove a Jeep Wrangler. I ask for potential trade in for my car and pricing for the Jeep. The sales guy (who I won t name) ask to take a pic of my mileage of my car and VIN to get a potential price for a trade in. When we were talking at his desk he said his pic of my mileage was blurry , and he needed my keys again. When he came back he didn t have my keys and said they were at the front desk. I didn t think anything of it because we quickly started talking about the potential prices for a new Jeep. When I told the salesperson that the numbers were too high, he left and 2 guys (General Manager and another guy) came back and acted like they just saw the Sopranos movie. Interesting tactic on their approach to make a deal. When I told them no and got up to walk away, I still had to ask for my keys back.

I think this blurry pic Comment was a trick to get my keys back and to hold me there. This was a sleazy used car salesmen tactic! Buyer beware!!! Wow