Karen Sohal Review of CLV GROUP
If I could give negative stars I would, living in ...
If I could give negative stars I would, living in this place was a nightmare. I stayed in apartment 7 at 378 Lafontaine Ave in Ottawa for 2 years while i was at uOttawa. Firstly, the other tenants smoke, a lot, indoors, and the stench leached into my unit, despite my efforts to keep it out with and using multiple plug ins and deodorizers. When I came to view the unit, there was no smoke stench at all and it was not disclosed to me that other tenants were allowed to smoke and did so regularly to the point where everything I owned reeked of cigarettes, and I don't even smoke.
When I moved in Sept.2015 I was told I would have no issues, if there were anything like bugs, to just contact them and they'll fix the issue. The first year I was there, there were next to no issues, the second year however was a damn nightmare to say the least. My second year, there was a new contact lady and she rarely replied to emails, it took me almost a week to get a backed up sink dealt with (issue with the whole building was not my fault). I had to email multiple times over the course of the week to get a reply back. When this happened the previous year, the woman who was in charge then had someone come out within an hour of the email.
I had a major bug issue, I had emailed multiple times to be told it would be dealt with but wasn't, so I had to go out and purchase a whole bunch of stuff to deal with it. The baseboards had cracks in them and that's where these little insects called silverfish were coming from. I would classify this as an infestation. And there were also these little bugs that looked like beans that i couldn't get rid of for the life of me. The entire unit was poorly constructed, the drawers in the kitchen had no backs so stuff would fall behind into the cabinet below the drawer. The walls were also paper thin, so you could hear everyone and everything. The windows would always be jammed, and again very poorly constructed, the screen had a hole in it which was great.
I moved out on March 31st and that was the last day of my lease, considering my unit was in perfect condition, made all rent payments on time, all I asked was if I could stay until 9 am on Saturday morning, since my family from Toronto was coming to help me move back, but of course they said no.
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