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Last Wednesday it was as far as the Goossens outle...

Last Wednesday it was as far as the Goossens outlet that started at 9:00 am, set an alarm clock at 6:45 am since it was an hour and a half drive. Upon arrival at 8:30 am there were already people waiting at the door and I was the 4th who was allowed in after being outside for half an hour. Once inside, I walked to the place where the furniture had to stand, for which I had driven specifically to Goossens in Veghel, and it was not there. After talking to someone she told me that people who work at Goossens were given priority to all other people and someone had already reserved my first choice. The strange thing is that nothing was said about this on the website and people who work at Goossens therefore have a priority position which is understandable, but then add this or remove the furniture from the outlet page if they are not there. Had contact with customer service and here was said literally, well annoying but sometimes rules are broken. There could be no apologies for the costs / hours incurred in the car.

From now on I will not order anything from Goossens anymore and would prefer to spend 50 more elsewhere of which I am left with a satisfied feeling with good service because yours can be called dredging.

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