R

Total first world problem but they advertise a lot...

Total first world problem but they advertise a lot that they do vegan options so chose this particular place to get delivery from. Used Uber Eats and chose a build your own pizza and didn't choose a cheese topping. Quickly arrived but had cheese on it. Phoned them and was told it comes as standard so I said it should say that on their menu. Apparently nothing they could do, I'd have to contact Uber Eats. Phoned Uber and they kindly refunded my pizza but didn't bother reordering as would have to pay service charge again and eat later on my own.

Really disappointed with the service from the guy on the phone at the restaurant. Could have easily just sent another pizza out without me having to go through Uber Eats.

Gourmet Pizza Co. please specify on your build your own on Uber Eats that cheese comes as standard. Totally don't expect this from a place that goes to town going on announcing it's vegan friendliness.

Comments:

No comments