The facility is beautiful, but the restaurant serv...

The facility is beautiful, but the restaurant service at breakfast one morning was especially poor, and I felt like they were price gauging at every turn. Gratuity was automatically added and we were only a party of 2. Though our room was clean and the housekeeping staff were trying, we were never given clean hand towels. And no fan in the bathroom? It just seemed incongruous for a resort such as this.