Since the business moved and tucked away in a side...

Since the business moved and tucked away in a side street, I don't come here that often anymore (I used to be a regular on Bergweg). When I came to take a look again last week, I was a bit shocked to be honest. Sellers came across uninterested and when I asked an employee behind the counter if the Google Chromecast was being sold, he replied that it was totally non-customer-focused: "no, and why should we, I have a smart TV." No matter how much that applies to his own situation, a customer-oriented seller focuses on the situation and the wishes of the customer, the employee's own situation must be secondary. Physical stores, insofar as they still exist, should also realize that they can only survive if they go a step faster, in service, in customer-friendliness, in solution-orientation. In this case, none of this turned out to be the case, which means that the road to just buying online is now wide open for me ... Correct has certainly ended after this one visit. The dedicated, service-oriented employees of yesteryear on the Bergweg now seem like nothing more than a memory ...