A faulty resistance almost triggered a fire in the...

A faulty resistance almost triggered a fire in the kitchen (I let you imagine the disaster if I did not disconnect the plug and watered the oven in time).
Repair charged at 225 for this resistance, while a microwave NEW oven would cost between 299 and 549 on the net.
After the appointment and the diagnosis, I was given an appointment within 2 weeks to change the room.
Then SURPRISE !!! The technician showed up with the wrong piece .
And here are the Christmas and New Year's parties spoiled.
A new appointment is scheduled for the month of January to order the piece.
I called to complain, in vain! radio silence.
Secretary barely aligned two words in French and allowed me to send my request to a manager.
All I got was a text message informing me of the appointment in January.
I am a tenant otherwise, I would never have accepted this scam when the problem occurred due to a lack of manufacture of the resistance.
HATE TO YOU WHIRLPOOL.