My first day in my new house i had my power turned...

My first day in my new house i had my power turned on and not my water how is that... so when I tell them my water isn't on they come up with a lame excuse of why... they sent someone to turn my water on and the guy or girl still havenot showed up yet and this was over 6 hours ago and I put in 2 work orders already about this issue and no one is still here yet... so pissed right now with PWC