Had their service for over 1 1/2 years. With the b...

Had their service for over 1 1/2 years. With the bin to be dumped exactly where it had been since it was dropped off originally and never had a issue with pick up. Then 1 day driver refuses to pick it up and dump it. Complaining he couldn't get to it. I called dispatch and asked what was the deal? They explained the driver has to be able to get to it and dump it then turn around to leave. I'm like do I have a new driver? They said no. I said so where it was has never been a issue until now 1 1/2 years later and we have the same driver who picks up other dumpsters right next to my business and backs out after emptying theirs, but mines a issue? They said yes. I said come and pick up your dumpster then. And guess what 20 minutes later the driver came back and dumped it. Followed by the truck that picked it up to take it back to their yard. Funny thing is that was the fastest and best service we ever had! I do not recommend these people at all.