J S Review of Mike Shaw Automotive / Denver ...
I recently went to this Subaru location to get my ...
I recently went to this Subaru location to get my headlights changed and I asked them to run a diagnostics on my outback while i was there since i had an oil leak & noticed my car smoking a bit. I was asked if i noticed any knocking while driving. I told them not really except when i start driving without warming up my car but it was pretty rare. I was informed that my short block assembly was going out, but since it was an expensive fix i just told them to change my headlights. When i got my car back the knocking went from being a rare occurence to becoming basically constant. I don't want to blame anyone but this isn't the first time ive gotten my car back from this location and it's run worse than when I brought it in. The customer service was good though. Matt was very knowledgeable, friendly, and he communicated things with me in a timely fashion. He was the best part of the experience but I had to buy a new car 2 weeks after "just replacing headlights" because i no longer felt safe driving it. Ive tried this location 3 times to service my vehicle and if i need work done on my new vehicle I'll be going somewhere else.
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