Not impressed. Went there for my birthday and for ...

Not impressed. Went there for my birthday and for some rest and relaxation. They booked our room right in the middle of a wild wedding party who partied all night long screaming up and down the halls. When we called to have them reigned in it didn't help. There was someone else's hair on the shower walls in our room when we got there. There was soap or shaving cream on the bathroom door handle. Our later complaints via email were never answered and we got no apology. The lap pool area was closed even though it was shown as open on the website, again no apology. This was some time back. I believe Dec of 12'. I'd rather stay at a Comfort Inn than at the Elms. Will not be back.