Terrible hospital ... very impersonal and poor com...

Terrible hospital ... very impersonal and poor communication. I am now very pregnant, had an appointment at 11 am to do an ultrasound for the growth. There is only room at 1.45 pm. My question is why an appointment is made before 11am when there is no room for the ultrasound at that time. And this is not all that happened ... they make mistakes from the start!