Review of Arpi's Industries Ltd

4 years ago

March 26th, 2019

March 26th, 2019
To replace a residential furnace and add A/C, I went through COSTCO, and was contracted to ARPI Industries.
We were pleasantly surprised at the results, to sum up:
1) Kevin provided us with a DETAILED estimate sheets with 3 alternatives each for heating and for A/C. He made a site visit and explained everything thoroughly - no pressure sales.
2) Pricing was pretty well withing the industry norm for comparable high-end Lennox equipment.
3) The delivery of equipment and installation was done when they said it would be done - no unexpected delays.
4) The job supervisor was always readily available.
5) The installation of BOTH units was completed ahead of schedule.
6) The installers (Dave & William) were efficient, did a thorough clean-up after completion.
7) They did a complete walk-through and inspection, patiently explaining how everything functioned.
8) The "After Installation Do-It List" was well-detailed and simple to follow.
Highly recommended, especially if you'd experienced unpleasant surprises from other contractors.
Jay Emond from (NW) Calgary, AB.