Raj Doshi

Review of Restaurant Hama Sushi

Quite possibly the worst dining experience ever. I...

Quite possibly the worst dining experience ever. I understand that post Covid, things are hectic, but they should not open the outdoor dining if they cannot service customers well. We take our seats outside and start with a couple glasses of wine. The wine took about 30 minutes to come, along with the water. We order our food, an hour passes and we get nothing. Our wine glasses are empty and the server is nowhere to be found. I finally get a hold of a busser and ask him to get us more wine and check on our food. Another 15 minutes passes, and it's starting to get cold outside. The busser gets back to cleaning tables and neither our wine or food is anywhere to be found. I chase him down again, and ask him how long it takes to pour 2 glasses of wine? He runs back inside to check on it, and five minutes later, our original server emerges with the wine and no food. She apologizes and simply says that it's coming. Now while all this is going on, an extremely inebriated couple are making quite a ruckus. The guy literally takes her pants off in front of everyone and kisses her where the sun doesn't shine. A few moments later, he drops and breaks a beer bottle. The girl is running away from him and he's chasing him down. The manager, Tony, allows them to continue this ruckus for quite some time before eventually kicking them out of the restaurant. Another 30 minutes later, we get our food and don't even bother to order more as we don't want to wait another 2 hours for some sushi to come. We close up and leave as quickly as we could and get some In N Out. I called Tony, the manager, to complain and he says the drunk couple were actually doing E and Coke in the bathroom on top of getting wasted on sake and beer. I tell him that this type of behavior and overall service (taking over 30 minutes to bring out wine) is unacceptable. He apologizes and simply says "I look forward to seeing you here again" in a somewhat sarcastic tone. Hama Sushi use to be a gem of Venice, but with this new set up and management, it is degenerating into one of the worst dining experiences of all-time. I do not recommend going here under any circumstance until better managers can take over. There are plenty of other great options in West LA.