Jessie Perez

Review of BJ's Restaurants, Inc.

First I would like to say how much I appreciate th...

First I would like to say how much I appreciate the people currently working here and I understand how difficult it is with all that is happening with the world. The only good thing about this is the server named Brennan (sorry if I m misspelling is) and his attention to detail. The only thing I order here are the loaded nachos, I am very specific with what o like in it but I always make sure to be clear about it. The only person who checks to make sure it was made right is Brennan and one other guy. It s not an issue that is why I always request to sit in his area. Today I called in with a quick question about whether or not loaded nachos could be for take out. The lady Joy cuts me off and says she is placing me on hold After 15 minutes have passed I disconnected it and called again she then answered and I asked and she just said no and i said okay thank you and she hung up. The customer service isn t great and they don t get your order right.