Room was freezing and it was a beautiful suite. Th...

Room was freezing and it was a beautiful suite. They fixed it when we were checking out to go. Did not even comp our room service. We spent over $300 for this Christmas eve room. The experience was why you got 3 stars, I gave credit for the view and the creative design. Room service was fast, food was mediocre. But staying in a freezing room , waking up freezing, that is not enjoyable...