Miss FancyMay Review of Baystate Ford
Yesterday on 5/20 I wan involved in a minor car ac...
Yesterday on 5/20 I wan involved in a minor car accident with my 2006 Hyundai Elantra. I drove to the dealership to get my belts adjusted. I had filed a claim with the insurance company. It was the other drivers fault without a doubt.. Cut me off turning left. I had an appointment with the finance department trying to get credit to fix my car. The salesman and sales manager both saw my car and said that they could not let me drive out of the lot with my car. Not with a clear conscious. So they asked if I would be interested in a new car. The salesman asked what price range I wanted so after a bunch of paperwork and some negotiating they were able to meet me in the middle of my price range. The salesman proposed a red car and I said I did not like red so he said brb. The salesman asked me to come outside and check out this car.... a brand new 2014 Ford Focus. So to shorten the story after a few hours I was able to drive a brand new car off the lot and they even gave me a great credit for my beat up Hyundai. I was so happy. I was also touched at their concern for my safety, it was genuine. I have dealt with many car dealers in my time and this has been my best experience ever. Other dealers just want your money and to get a car off the lot. The team at Bay State Ford in Easton, MA really worked hard to put me at ease and turned a horrible day into one of the best of my life. They have found a forever customer in me. Much thank you to Patrick Coffey and Mike Littlefield.

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