When the deep freeze came through last winter and ...

When the deep freeze came through last winter and my pipe burst, they came out and fixed it. At the time they seemed nice and to do good work. However, my regular plumber came out and looked at it and told me that they not only charged WAY TOO MUCH for what they did, but that they didn't even do everything they needed to do. I had purchased their year plan but I'm just cutting my losses on it because I don't trust Mr. Plumber anymore.