V

Vikas Dua

4 years ago

Our dog unexpectedly passed away this past Saturda...

Our dog unexpectedly passed away this past Saturday, after an appointment with Germantown Vet. We frantically called the office after hours and there was no emergency contact. We sent an email and received no response back. Received a call from them Monday morning, I explained to them that our dog had passed away on Saturday. First thing out of the representatives mouth was about the remaining commitment financially related to the Wellness plan. Last thing I wanted to hear, absolutely no compassion. Would not recommend this overpriced, insensitive place to anyone. There are better options.

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