Beautiful hotel, the beach and pools are amazing! ...

Beautiful hotel, the beach and pools are amazing! Great restaurants and bars, gorgeous huge lobby. For the price however I found the service to be lacking, had an issue in our room with the toilet making a crazy loud screeching noise each time you flush, called 3 times, said they are sending someone right away but they only came by the night after which didn t fix the problem and for the price you pay, you shouldn t be dealing with this. Otherwise would be 5 stars.