Seong Jin Kim

Review of Away

Terrible shopping experience. I visited the store ...

Terrible shopping experience. I visited the store to purchase their aluminum (bigger) carry on. After I paid for it, they just made me wait a long time and when they brought it out, the employee was did you pay for this? And when I showed him the online receipt, he pointed at my luggage on the ground. I had to pick it up and go through everything (to make sure everything works) myself. No one helped or offered to help. I left the store feeling bad. I don t want to be treated this way when I am spending $500+ They should consider retraining their employees