Shat Udin

Review of De Vere Hotels - Mottram Hall

This by far has been the worst stay I have EVER ha...

This by far has been the worst stay I have EVER had in ANY hotel of ANY stars. WOW. My issue isn't so much with the staff as the girls at reception were lovely. Its the hotel. During my stay I had infestations of lady birds and wasps in my bathroom and actual room...god forbid. I had then asked to switch rooms which I did to the exact same issue in their "premium room"...it was disgusting, it really was. I was unable to use my bathroom on the last two days and had to shower in a different bathroom and use the general toilets to brush my teeth. Then at 10:45pm, I wanted to order room service which I had. Only to find out 40 MINUTES LATER that they will not be supplying any room service due to prepping for breakfast tomorrow? What the hell. God bless you Mottram Hall but I am scarred and cannot WAIT to go home.