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Brad Showalter

4 years ago

My wife and I purchased a used vehicle that was a ...

My wife and I purchased a used vehicle that was a recent trade in to Brubaker. So recent in fact that they didn't have time to go over or clean it. But it was the exact vehicle we had been searching for. They stayed past closing time to accommodate my work schedule so I could test drive it. We negotiated price that same night and came to a deal. Their service department thoroughly checked the minivan out the next day and put new brakes and rotors on it at no cost to us. We hadn't purchased a vehicle in over 10 years so we were nervous about the buying process and "getting taken" with hidden fees and mark-ups, or purchasing a vehicle that needed immediate maintenance items like brakes or tires. In fact, they could've glossed over the brakes, told us they were fine, and we would have been none the wiser. Needless to say, we are very pleased because we got the exact vehicle at the exact price we wanted. When leaving the lot, the GM Jared assured us to call him directly if we experience any problems even though we bought it as is. We feel very satisfied with our Brubaker buying experience.

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