Nicole Taylor

Review of The D Casino Hotel Las Vegas

When I made the reservation, I called the hotel di...

When I made the reservation, I called the hotel directly. I asked for a smoking room and was told that only floor 15 and below were smoking. I agreed to this and was told the earlier I arrive, the better chance I will have of getting a 15th floor room. I clarified 3 times that this was the correct information. Upon arrival, I was told that only floors 3 and 4 are smoking. They basically said, oops, nothing we can do. I don't appreciate being lied to when I could have easily made reservations elsewhere that would accommodate our needs. We come to Vegas every couple of months and I definitely won't be staying here again. The Plaza has always fit my needs before and I wish I'd stayed there instead.