I bought in my '13 Ford Explorer Sport because wat...

I bought in my '13 Ford Explorer Sport because water was leaking into the cabin after it rains. They kept my truck for several days while they waiting on their "water guy" to come look at it. The service advisor told me it would cost too much for them (Bowditch) to diagnose the problem! Their "water guy" never came even after I contacted him personally. My truck still leaks when it rains! Frustrating!!