Heather Ender

Review of Entrust Energy

A complete scam! After being promised all these go...

A complete scam! After being promised all these good things of a lower bill and they would cover the cancellation bill from my previous company they refuse go correct the problem that their rep. Lied to me. I was on hold for over an hour being passed to one rep to another about the situation and nothing was resolved! I was told oh well basically. If you are thinking of switching don't switch to this company they are a scam and full of lies! 1 week of service was $90 and they refuse to pay for my cancellation from my other company after their rep promised they would cover the cost. If you want to switch go with Reliant. I should have never switched from them but with all this they are willing go waive my exsisting cancellation and lower my rate but to also credit my account to cancel with Entrust! That is what you call great customer service. Entrust is full of lies!