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Geoff Rochford

4 years ago

Shocking Company. Attempted to strong arm there wa...

Shocking Company. Attempted to strong arm there way into a new estate by offering a "free" month to new home owners to reduce the stress of moving. No T&C's provided. When I decided to move before the end of the month, I was issued a bill for the "free" month. When I called to complain, the service people had not idea what I was talking about (which was evident in the internal email thread I was accidentally included on later). I was told I would be contacted again to follow up. Instead I had no contact until a solicitors letter arrived months later. Honestly, just awful from start to finish, do yourself a favour and go with a company that actually knows what it's doing.

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