3 years ago

Great experience from start to finish. My initial...

Great experience from start to finish. My initial online enquiry was responded to promptly with a polite and helpful call that provided additional and useful information. A few days later, after checking out the competition, I was able to place a refundable deposit to hold the car I wanted pending a visit to inspect and test drive. The Inchcape team were brilliant - polite, respectful, helpful but not pushy and the receptionists always ensured that someone got back to me if someone was engaged. After a test drive and my decision to purchase, the team continued to surpass expectations with respect to quality of service through to the day that I collected my car which had been beautifully prepared inside and out. I've purchased many cars over the years but this stands out as the best car-purchase experience so far. Well done and a massive thank you to the Inchcape Swindon team from a very happy customer!

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