This was a horrible experience! I had my sister an...

This was a horrible experience! I had my sister and her boyfriend visiting me in Florida from Wisconsin. We decided to make the two-hour drive out to Clearwater. We stayed at the Hilton on July 24th. the location was awesome because that's right in the middle of everything. The price wasn't too bad either, until we found out that not only did they charge a $25 Resort fee for using their amenities but there was also the $25 parking fee for valet, which by the way valet is your only option. Anyway, we checked in at about 3: 30. after we got to our room and dropped off our stuff we decided to venture out to get something to eat. When we came back we went up to the room and our keys did not work. So we had to go back downstairs. They scanned our keys again and said we should be good. Well of course they didn't work so back downstairs we went. After doing this three times we got pretty irritated. the man at the front desk then informed us that we had checked out which was why are keys were not working. We had only been there for two hours so far!!! So he apologize for the mistake and checked us back in. Our keys finally worked. Later on we went to the front desk to ask if we could get a few more bottles of shampoo and conditioner because there was three adults and only one set of tiny bottles. They said sure they'll bring them up. Well they never did... So when we went back downstairs they said that we checked out again. at this point we had only been at the hotel for about 5 hours and have been checked out twice and I've been locked out of our room for half of our stay. They checked his back in.... Later that night we asked them what time the latest check out was and they told us that check out was noon but for an extra $50 we could stay in the room until 2 so we decided to do that. So then I asked what the total will be when we leave. I'm so glad I did because they had already charged our card for multiple nights because they kept checking Us in and out!!! We hadn't even spent the night yet!!! So then they had to make another adjustment. The next morning when we went to check out we decided to go get my car from the valet. My front tire on the driver side was completely flat!! I just bought brand new tires 2 weeks ago.... They tried to tell me that it was not not their fault which makes no sense because obviously I did not drive it there with a flat tire... So anyways they get a bicycle pump out of the Janitor's Closet and proceeded to pump my tire up with the bicycle pump! And then they told me that they are not responsible for damages to my car including the tire... I was livid. so we went and complained to the front desk about everything and they did end up refunding us for our entire stay. However the funny part is when we looked at the receipt of what they refunded us for, it was for multiple nights, plus 2 days of charges for resort fees and parking that they had already charged to the card. At this point we had not even been at the resort for 24 hours..... I'm glad they refunded us but the money won't even be back into our account for a few business days. and it was obviously a lot more money than what we were looking at spending since we were only staying ONE NIGHT. So then we had to leave and go to Walmart and get my tire fixed... At my expense. Which ruined our entire day. I do not recommend this hotel at all. I'm very upset that my family's visit was such a circus.